Larger item orders are securely packed in a wooden enclosure and shipped via an
established, highly reputable truck freight carrier service. Truck shipments are FOB
shipping point and thus the customer assumes ownership of the package once it
leaves our manufacturing facility.
While it is quite unlikely your shipment will incur any damage, it is possible and we
strongly recommend you follow these helpful guidelines in receiving your shipment.
If you receive and inspect the shipment correctly, any damage will be paid by the
freight carrier. However, if the recipient does not properly receive the shipment, it
becomes their liability for any damage or replacement.