To check the status of an order placed within the previous 365 days, provide the order number and use this form.
You can provide the Zipcode of the location where the order was to
be shipped, along with either the Email Address or the PO# that was
used when the order was placed.
If this information is not available, you may be able to find your order
the My Account page. Otherwise, call us at 1-800-334-4245. You
also send a message describing the order and we will respond by
next business day.